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Clara & Maye London

Shipping & Delivery

Everything you need to know about how we get your order to your door — safely, reliably, and free of charge.

24h
Order Processing
1–4
Business Days Delivery
Free
Shipping On All Orders
Our Promise
Free shipping on every order — no minimum required.
01

Order Processing

Once an order is placed, we process it within 24 hours. Orders placed on weekdays are typically processed the same day. Orders placed on Friday evening or over the weekend will be processed the next business day.

Please note: Processing time is separate from shipping time. Your estimated delivery window begins once your order has been dispatched.

02

Delivery Time

The average delivery time is 1 to 4 business days after your order has been processed and dispatched. We aim to make your delivery experience as smooth and predictable as possible.

If you have any questions about the status of your order, our customer service team is always happy to help.

03

How to Place an Order

Ordering with Clara & Maye is simple, fast, and secure. Just follow these steps:

1. Go to the product page and click the "Add to Cart" button.
2. Double-check that you have selected the correct size and colour.
3. Click "Checkout" and fill in your shipping and contact information.
4. Click "Continue to Shipping" to confirm your address details.
5. Select your preferred payment method and complete your order securely.

Accepted Payment Methods

Visa Mastercard Maestro Amex Bank Transfer PayPal
04

Secure Checkout

All payments on claramaye.co.uk are protected with SSL encryption, ensuring a safe and reliable checkout environment. We never store your card details — payments are processed via trusted, certified providers.

If you experience any issues while placing your order, our customer support team is ready to assist you.

05

Our Sustainability Commitment

To offer fair pricing and reduce our environmental impact, we group orders in batches and ship once minimum quantities are reached. This approach allows us to keep shipping free for all customers while minimising unnecessary packaging waste.

We believe that great fashion and responsible practices can go hand in hand.

06

Need Faster Delivery?

If you require expedited or priority shipping, please contact our customer service team directly by email before placing your order. We will do our best to find the fastest available option for you.

Contact us: hello@claramaye.co.uk
We aim to respond to all enquiries within 24 hours, Monday to Friday.

Still Have Questions?

We're Happy to Help

Our customer care team is available Monday to Friday and aims to respond within 24 hours. Don't hesitate to reach out.

Contact Us

© 2026 CLARA & MAYE LONDON. ALL RIGHTS RESERVED.