Shipping & Delivery

Once an order is placed, we process it within 24 hours. Orders placed on weekdays are typically processed the same day. Orders placed on Friday evening or over the weekend will be processed the next business day.

The average delivery time is 1 to 4 business days after your order has been processed and dispatched. We aim to make your delivery experience as smooth and predictable as possible.

If you have any questions about the status of your order, our customer service team is always happy to help.

Ordering with Clara & Maye is simple, fast, and secure. Just follow these steps:

All payments on claramaye.co.uk are protected with SSL encryption, ensuring a safe and reliable checkout environment. We never store your card details — payments are processed via trusted, certified providers.

If you experience any issues while placing your order, our customer support team is ready to assist you.

To offer fair pricing and reduce our environmental impact, we group orders in batches and ship once minimum quantities are reached. This approach allows us to keep shipping free for all customers while minimising unnecessary packaging waste.

We believe that great fashion and responsible practices can go hand in hand.

If you require expedited or priority shipping, please contact our customer service team directly by email before placing your order. We will do our best to find the fastest available option for you.